Currently, The University Clinic maintains the following services in operation:

Dentistry Area: dental emergency service, available from Monday to Friday from 9 a.m. to 15 p.m. The clinic team makes an initial telephone assessment of the patient's problem and, depending on its severity, indicates whether it is necessary to go to the clinic to receive urgent care. In addition, the Clinic's patient care staff is in contact with patients with treatments started before the confinement period to monitor their progress and needs.

Psychology Area: se has launched a Free telephone psychological service for those citizens who are experiencing symptoms such as overwhelm, anxiety or panic attacks as a result of confinement measures. This service contemplates the possibility of continuing with regulated sessions by videoconference if deemed necessary. On the other hand, professionals in the area of ​​psychology continue to serve regular patients through videoconferences. In addition, professionals from the Clinic are providing support services to other health centers, such as the Alcorcón Hospital, to reinforce their psychological care services for health workers, patients and family members in these difficult times.

Multidisciplinary area: sand has launched a telephone service specialized in occupational therapy, especially focused on people who are quarantined with children, the elderly or dependent people and need help to develop activities to guarantee their health and wellness through occupation. Also, it has enabled a sTelephone service specialized in physiotherapy in which clinic specialists advise patients on issues related to postural hygiene, muscle overload, exercise routines, etc. The possibility for patients to travel to receive urgent care at the clinic is also contemplated if necessary.

In the image you can consult the contact forms:

Regarding the demand for the services offered, Lucía Verónica Palomo Lobo, responsible for press and communication at the Clinic, did nots indicates that el The service that is having the most demand is dental emergencies. Lucía herself points out that, "due to the situation in which we find ourselves, many dental clinics have closed and there are times when urgent attention is required, at the clinic we can attend to all kinds of emergencies, including children; in this way , cWe also contribute to preventing patients with dental emergencies from going to hospitals"

The Clinic guarantees security measures against covid-19

In order to guarantee the maximum security measures, both for the clinic's own workers and for the patients, the Clinic has a Covid-19 management protocol that follows the indications of the health authorities of the Community of Madrid. Some of the concrete measures that have been taken are:

• Drastic reduction in the number of workers who come in person to the clinic facilities. A teleworking system has been established for those areas where it is possible and shifts have been established in the rest of the departments to maintain a minimum service that guarantees the development of activities, but allows distance and hygiene measures.
• Both face-to-face workers and patients must respect the recommendations regarding keep your distance from other people. In addition, face-to-face meetings have practically been eliminated and, the few that are held, are held while respecting the minimum safety distances.
• In the case of face-to-face dental care for patients, hygiene and protection measures have been extremefor both workers and patients.