Advice, training and dissemination of quality culture

The dissemination of a culture of quality and excellence at the university is a fundamental process to ensure that educational institutions offer high quality education and meet the needs of students, the academic community and society in general.

The URJC tries to promote a culture of quality and excellence through the following actions:

1. Committed leadership: The commitment of the university's senior management is essential to promote a culture of quality.
2. Development of policies and regulations: Policies and regulations are available that promote academic quality and continuous improvement and are communicated to all members of the University community.
3. Evaluation and accreditation: Participates in program evaluation and accreditation processes and the institution as a whole is essential to guarantee quality. This involves data collection, self-assessment, and implementation of improvement measures.
4. Training and professional development: Training and professional development opportunities are provided for academic and administrative staff as it is essential to improve quality at the university:
   1. POI: https://www.urjc.es/programa-de-formacion
   2. PTGAS: https://www.urjc.es/principal-intranet/desarrollo-profesional-del-pas#formacion
   3. https://www.urjc.es/internacional/profesores-pas
5. Feedback culture: A culture is fostered in which constructive feedback is valued and provided to students and teachers. Constant feedback is essential for continuous improvement. In the quality manual you can find how the different interest groups of the URJC interact.
6. Engage students: Students are an important part of the university community and must be involved in quality improvement processes. The URJC is aware that they can provide valuable information about your experiences and needs. If you are a student, you can check how you participate and how you are represented in the different bodies of the University to contribute to its continuous improvement in the quality manual.
7. Promotion of research and innovation: Research and innovation are encouraged in teaching and university management contributes to academic excellence: (https://www.urjc.es/i-d-i).
8. Effective communication: The URJC is aware of how important it is to effectively communicate the efforts and achievements related to quality and excellence at the university through various channels, both internal and external, which is why it tries to do so in the best possible way with the resources it has.
9. Responsibility and accountability: Establishing responsibility and accountability mechanisms helps ensure that standards of quality and excellence are met. Proof of this is the information contained on this website, in the electronic headquarters and in the transparency portal.
10. Attendance at conferences and events related to University quality.